Privacy Policy
At Fomo Fashions, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop through our website.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Details of products purchased, order history, items added to your cart, and other transaction-related information.
Website Usage Information: Products viewed, pages visited, browsing activity, and interactions with our website.
Device & Technical Information: IP address, browser type, operating system, device information, and other technical data collected for website security, analytics, and performance.
Payment Information: We do not directly collect or store your complete payment details, such as credit/debit card numbers, on our servers. Payments are processed securely through our third-party payment service providers.
2. How We Use Your Information
We may use the information we collect to:
Process, confirm, and fulfill your orders.
Arrange shipping and delivery of your purchases.
Send order confirmations, shipping updates, and other transactional communications.
Provide customer support and assist with returns, exchanges, or other order-related queries.
Improve our products, website functionality, services, and overall shopping experience.
Understand customer preferences and website usage through analytics.
Send promotional offers, new product updates, and marketing communications where you have provided your consent.
Detect, prevent, and address fraudulent or unauthorized activities.
Comply with applicable legal and regulatory requirements.
3. How We Share Your Information
Fomo Fashions does not sell or rent your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business and fulfill your orders, including:
Shipping & Logistics Partners: To process and deliver your orders.
Payment Service Providers: To securely process payments and transactions.
Technology & Analytics Providers: To help us maintain, secure, and improve our website.
Customer Support Providers: Where necessary to assist with customer service and order-related queries.
Legal or Regulatory Authorities: Where disclosure is required by applicable law or legal process.
These parties may only use your information for the purposes necessary to provide their respective services or fulfill legal obligations.
4. Marketing Communications
With your consent, we may send you marketing communications regarding:
New collections and product launches
Special offers and discounts
Seasonal campaigns
Fomo Fashions updates and announcements
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Please note that you may still receive essential transactional communications, such as order confirmations, payment notifications, or shipping updates, even after opting out of marketing communications.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and provide relevant content or marketing.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
6. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Access the personal information we hold about you.
Request correction or updating of inaccurate information.
Request deletion of your personal information, subject to applicable legal requirements.
Opt out of marketing communications.
Withdraw your consent for certain uses of your personal information.